zikoiii

FAQ

FAQ

Answers before the gift box lands.

Quick answers for scent, skin feel, gifting, shipping, returns, and the 180-day ritual idea.

Is the 180-day idea a performance claim?

No. It is a scent-memory and gifting concept: place the wrapped soap in drawers, guest baths, or shelves before use. It is not a laboratory longevity claim.

Can I use the soap on sensitive skin?

Patch test first, especially if you are sensitive to fragrance or essential oils. Stop use if irritation occurs.

Is the soap vegan and cruelty-free?

The current soap positioning is vegan-minded and cruelty-free. Check each product page and packaging for batch-specific details.

What comes in a gift order?

Gift-ready orders may include kraft wrap, ribbon or banding, scent card, and protective outer packaging. Product pages note the exact packaging contents.

Can I return opened soap?

Opened or used soap cannot be returned because it is a personal-care product. Damaged or incorrect orders are covered by our return policy.

For support, email hello@zikoiii.com with your order number.